Shipping & Returns

We know that as much as you love our products, we're not perfect and mistakes can happen. If you are not 100% satisfied with your order, simply send us an email with your order # and a picture of the damage or production error within 30 days of purchase, and we will issue an expedited reorder at absolutely no cost to you.

We accept replacements for the following reasons:

  1. Your product arrived visibly damaged.
  2. The product that arrived was not the correct product or size that you initially ordered. (Please provide your order # and a picture of the product you received.)
  3. The product that arrived was misprinted, misaligned, noticeably faded or blurry or any other visible defect. 

PLEASE READ POLICY DETAILS:

Our reorder policy lasts 30 days. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a reorder.

Expedited Reorder Guidelines: 

Your product arrived visibly damaged.

The product that arrived was not the correct product or size that you initially ordered. (Please provide your order # and a picture of the product you received.)

The product that arrived was misprinted, misaligned, noticeably faded or blurry or any other visible defect. 

Because each print and frame is made totally custom to each order, we do not issue refunds due to a change of heart. As previously stated, we do reprint and reship completely free when the issue is due to a production error, poor quality or shipping damage. We will absolutely work with you on an alternative solution in most cases if and whenever possible. 

Shipping: 

Every order ships within 5 business days of placing your order. Shipping times vary depending on shipping address, location, holidays and seasonality. Most orders arrive at your doorstep within 10 business days of placing your order.